Teddington Carpets Privacy Policy

Effective Date: February 13, 2023

Introduction

At Teddington Carpets, we are committed to protecting the privacy of our customers and website users. This Privacy Policy outlines the types of personal information we collect, how we use it, and the steps we take to ensure it is protected.

Types of Information We Collect

We may collect the following types of information from our customers and website users:

  1. Personal Information: This includes information such as name, address, telephone number, email address, and payment information. This information is collected when customers make a purchase or request a service from us.

  2. Technical Information: This includes information such as IP address, browser type, operating system, and device type. This information is automatically collected when customers use our website.

  3. Usage Information: This includes information about how customers use our website, such as pages visited and links clicked.

How We Use the Information

The information we collect is used to improve our website, provide customers with the products and services they request, and communicate with them. We may use the information to:

  1. Fulfill orders and deliver products.

  2. Respond to customer inquiries and provide customer service.

  3. Improve our website and services.

  4. Send promotional communications and marketing materials, such as newsletters and special offers.

  5. Conduct market research and analysis.

Disclosure of Information

We do not sell or rent customer information to third parties. However, we may disclose information to third parties in the following circumstances:

  1. With the customer's consent.

  2. To fulfill orders and deliver products, such as by sharing information with shipping companies.

  3. To respond to legal requests and prevent harm, such as in the case of a subpoena or to protect the rights, property, or safety of Teddington Carpets, our customers, or others.

Data Security

We take reasonable steps to secure customer information and protect it from unauthorized access, use, or disclosure. This includes implementing physical, technical, and administrative security measures.

Cookies

We may use cookies on our website to improve its functionality and enhance the customer experience. Cookies are small text files stored on the customer's device that contain information about the customer's website activity. Customers can control the use of cookies through their browser settings.

Links to Other Websites

Our website may contain links to other websites. We are not responsible for the privacy practices of these other websites, and we encourage customers to read the privacy policies of each website they visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on our website, and customers are encouraged to review it periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us by email at info@teddingtoncarpets.com.

This Privacy Policy was last updated on February 13, 2023.